Refund & cancellation policy
Last updated: 10 October 2026
We want you to subscribe with confidence: try the app free first, and if it isn't right for you after paying, we'll refund you.
1. Free trial
Every new company gets a 15-day free trial with every feature and no card required, so nothing is charged before you decide to subscribe.
2. 14-day money-back guarantee
If you subscribe for the first time (monthly or annual) and the app isn't right for you, request a refund within 14 days of your first payment and we'll refund it in full, no complicated questions.
After 14 days, and for later renewals, fees for a period that has already started are non-refundable unless applicable law requires otherwise.
3. Cancellation
You can cancel any time from the billing page or by contacting us; your account keeps working until the end of the paid period and won't renew. There are no cancellation fees and no lock-in contract.
4. How to request a refund
Message us from the in-app support chat or at info@alhassanmarketing.com with your company name and account email. We reply within two business days, and the refund goes back to the original payment method within 5–10 business days depending on the bank or payment provider. Card payments are processed by our reseller Paddle.com, and you can also request a refund directly from Paddle via the link in your receipt email.
5. Your data
Before cancelling or getting a refund you can download a full copy of your data from Settings → Data. Terms of Service